GENERAL INFORMATION
This page describes the privacy policy of the website. By visiting and using this Website, the visitor or user (hereinafter "USER") accepts this privacy policy in its entirety. The information and terms of this policy are subject to change at any time and the USER is recommended to visit this page constantly.
This page describes in detail the way in which the personal data of visitors and users is collected, used and protected.
WP heelp is committed to the security of the USER's personal data, adhering to all the terms of this privacy policy, which are detailed below:
1.WHAT KIND OF PERSONAL DATA DO WE COLLECT FROM OUR USERS?
Name, Surname, email.
2. WHEN AND HOW ARE PERSONAL DATA COLLECTED?
When the USER registers on the Website or fills out a contact form or subscription newsletter, he authorizes us to collect his name and email address.
When the USER makes a purchase of a Digital product on the Website, they must fill out a form with their email address, password.
Data such as first name and last name are optional and not mandatory to use the Site.
3. WHAT USE DOES THE WEBSITE GIVE TO THE PERSONAL DATA OF THE USER?
The website collects personal data in order to be able to provide the USER with information related to their personal interests and/or information related to products or services of interest to the USER.
We send communications via email with important messages about the user's account, their orders, and promotional messages for products and services always related to the Website.
Data such as name and email are used to provide a personalized experience to the USER.
4. HOW DO WE PROTECT USER INFORMATION?
At no time will the USER's personal data be shared or transferred with third parties, except in those cases that are required by law.
The user's personal data is stored on the Website's servers, which are free of viruses, protected by firewalls and monitored by professionals.
In the fortuitous event that a hack or theft of the USER's personal information occurs, the USER will be notified immediately via email and will notify the relevant authorities to minimize the negative impact that may arise.
5. HOW TO UPDATE OR DELETE YOUR PERSONAL INFORMATION AND MEMBERSHIPS?
At any time the USER can request an update or deletion of the personal data stored on the website, by sending an email or filling out the contact form on the Website.
6. LINKS TO THIRD PARTIES
The Website includes links to third-party web pages. We are not responsible for any direct or indirect result derived from visiting these external web pages. The USER is recommended to read the privacy policies and the terms and conditions of the external web pages.
7. PAYMENT GATEWAYS AND FINANCIAL INFORMATION
On the Website there are external gateways such as PayPal to process payments for the Website's products and services. Financial information will not be stored on the Website's servers but will be stored on the servers of external payment gateways and that information will be stored and protected according to the policies of the payment gateways.
https://www.paypal.com/webapps/mpp/ua/privacy-full
8. COOKIES
In simple terms, cookies are files belonging to the Website or to third-party programs and pages that are recorded in the user's browser in this way to know things such as how long the USER spends on the Website, what pages he visits, what country he is from , what device you have, etc.. etc.. Cookies also allow you to personalize the USER experience, such as remembering your password to log in, displaying your name and data in the USER account, etc.
At any time you can delete all cookies from your browser or you can visit our website in an incognito session so that cookies are not saved in your browser. The fact that you delete cookies or browse in an incognito session may negatively affect your experience on the Website since we will not be able to personalize your experience.
9. THIRD PARTY COOKIES:
Google Analytics: Google Analytics is used to keep track of the behavior of USERS on the Website and create a demographic profile with a view to optimization and good performance of the Website in general.
See the Google Analytics data protection policy and general information
Google Ads: Advertising campaigns are carried out on the Google Ads platform, which inserts certain cookies in the USER's browser in order to show relevant and interesting advertising.
Privacy and conditions of Google advertising:
https://policies.google.com/technologies/ads?hl=es
Google advertising settings page:
http://www.google.com/settings/ads